frequently asked questions
How can I see what I have ordered?
After completing your payment, you’ll be automatically redirected to a download page where you can access your designs.
You can access and download your files at any time in two easy ways:
- Purchase History Page: Simply log in to your account and visit your Purchase History page. You’ll find all your digital downloads waiting for you there.
create an account using the same email you used during checkout. With an account, you can retrieve your purchases whenever you need them. - Email: We’ll also send you an email with a link to your digital files. So, if you ever need to download them again or access them later, just check your inbox or your spam folder.
How do I contact support?
If you need help with a product, contact the shop owner on the product page! Just click the Message button on the upper right. For anything else visit our Contact Page
What payment methods are accepted?
We accept all global debit, credit card, and PayPal payments from customers.
Do I have to create an account to use your site?
Visiting our site anonymously is an option for anyone. However, you have the option to create an account using the same email you used at checkout, which will grant you access to your order history at any time.
How do I change my email or any other personal information?
Changing information is simple. It can be updated by going to My Account–> Edit Profile and making any changes. All changes are updated as quickly as possible.
There is a problem with my order; what do I do?
If there is any issue with the order that has been placed, including, but not limited to, incorrect billing charges, failure to deliver the product, inability to access the product, or any other question, feel free to contact us
What are the licensing terms of the products?
We have our special and exclusive Digital rar extended license on all of our products! You can read more about our extended license at the bottom of our products.https://next-genplr.com/terms-and-conditions/
What do I do if I have other questions?
Feel free to contact us through email at any time with any questions, suggestions, or anything else that you think will help improve our site at any time. contact us